ITS 631 Paper #1 (Chapters 1 – 4)
2 0 Points Possible
Open Textbook and Resources
Individual Effort Only!
APA format is required – USE THE APA TEMPLATE.
Each question below must be addressed in your paper. Use an in-text heading to identify each question (Do not restate the question as the heading-use a topic heading instead). Each question must also be supported with appropriate APA-formatted citations which match full references at the end of the paper. All references should be current from the years 2015 to present day. Each section should be at least 2-3 paragraphs in length.
Referring to chapters 1 and 3 of the course text specifically regarding Operations Management and Operations Strategy, review and compare the two sources below and then address the following questions in your paper:
UCISA. (2019). Introducing service operation. Retrieved from http://www.dphu.org/uploads/attachements/books/books_5021_0.pdf
Lindros, K. (2017, July). What is IT governance? A formal way to align IT & business strategy. Retrieved from https://www.cio.com/article/2438931/governanceit-governance-definition-and-solutions.html
Identify and discuss 2 differences between operations management as identified in the course text, and I T operations management
Discuss the need for alignment between business and IT strategy
Discuss the challenges in aligning business and IT strategy
Provide a concluding statement addressing your views on the value of IT operations management and strategic alignment